Frequently Asked Questions

Question: What is Financial IQ Pro?

Answer Financial IQ Pro is a team of financial experts at your disposal designed to help you on your path to financial independence. Your access to our Financial IQ Experts will help you set and achieve your goals, overcome the obstacles that are holding you back, and create the life you’ve always wanted.

Question: What's included with the Financial IQ Pro program?

Answer With this program, members will get:

  • Unlimited toll-free phone access to the Financial IQ Experts.
  • Unlimited online access to FinancialIQPro.com.
  • Access to the Financial IQ online course.
  • Access to the Financial IQ Pro's Goal Tracker, which allows you to organize, track and manage your goals and projects—and even record your actions on your personal event calendar.

Question: Who are the Financial IQ Experts?

Answer Our Financial IQ Experts are a team of financial experts that you can work one-on-one with to create an achievable "road map" to realize your dreams. All of the Financial IQ Experts have many years of experience in:

  • Creating and Obtaining Financial Goals
  • Motivation
  • Maintaining a Successful Lifestyle
  • Overcoming Obstacles
  • Time Management
  • Getting Started
  • And much more!

Question: When are the Financial IQ Experts available?

Answer You can contact your team of Financial IQ Experts toll-free at 1-800-201-7202. Our experts are available Monday - Tuesday 9:00 AM - 10:00 PM ET, Wednesday 9:00 AM - 8:00 PM ET, and Thursday - Friday 9:00 AM – 10:00 PM ET.

Question: How do I contact customer service?

Answer For questions regarding your Financial IQ Pro program, you can contact our customer service team by calling toll free 1-800-201-7202. Our Customer Service team is available Monday through Friday 9:00am to 8:00pm Eastern Time. Closed holidays. If you wish to discontinue your membership please click here to cancel online.

Question: What is the cancellation policy?

Answer Monthly membership fees are charged automatically on each renewal date (i.e. monthly) until you cancel. You may cancel at any time during the month. Upon cancellation, your membership access to the Financial IQ Pro program will continue 30 days from your last payment. If you wish to discontinue your membership please click here to cancel online or contact our customer service team by calling toll free .